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VEET Safety and Training Obligations  

Undertaking prescribed activities under the VEET scheme can present certain Occupational Health and Safety (OHS) risks for Accredited Persons (APs), their employees, independent contractors and consumers.

In considering these risks, the ESC classifies certain prescribed activities (listed below) as 'high risk' and requires APs to meet mandatory safety training requirements and obtain ESC approval of installers in order for APs to create certificates for these activities. 

  • Ceiling insulation activities  (Schedule 11)
  • Under floor insulation  (Schedule 12)
  • External window activities  (Schedules 13 and 14)
  • Weather sealing activities (Schedule 15)
  • Shower roses  (Schedule  17)
  • Incandescent lighting replacements  (Schedules 21A and 21B)
  • Pool pumps (Schedule 26)

The ESC also classifies other certain prescribed activities as 'high risk' (listed below) that can only be carried out by a licensed electrician.

  • Incandescent lighting replacements (Schedules 21C, 21D, 21E and 21F) - installer approval required.
  • Weather sealing (Schedule 15D)
  • Lighting upgrade - building-based and non-building based (Schedule 34)*

These mandatory safety training and licensed electrician requirements for undertaking certain prescribed activities are additional to any other legal requirements such as OHS legislation. To assist APs the ESC provides risk assessment guidance for installers engaged in particular activities.

*There are specific installer training and qualification requirements for Schedule 34  building-based and non-building based lighting upgrades. Please refer to the following explanatory notes for further information on these requirements:

Explanatory Note - Building Based Lighting Upgrade. Part 1: Activity Guidance

Explanatory Note - Building Based Lighting Upgrade. Part 2: Compliance Requirements

Explanatory Note - Non-Building Based Lighting Upgrade. Part 1: Activity Guidance

Explanatory Note - Non-Building Based Lighting Upgrade. Part 2: Compliance Requirements


Mandatory Safety Training Requirements

Installers are required to have a certificate of competency from a Registered Training Organisation (RTO) to undertake activities with mandatory safety training requirements.  APs are required to ensure that installers are suitably trained for the activities they are undertaking.

The safety training requirements for each activity are detailed in Table 2, section 3.3.1 of the Explanatory Note - Creating Victorian Energy Efficiency Certificates from Prescribed Activities, document available below.

Further information about the courses contained in Table 2, including details of which RTOs offer them, can be obtained by searching in the following website,

Fully qualified and licensed electricians and plumbers, as well as registered builders who wish to undertake prescribed activities under Schedules 13, 14, 15, 17, 21 and 26 are not required to fulfil mandatory safety training requirements.

The mandatory safety training requirements do not replace any existing obligations on APs under the Occupational Health and Safety Act 2004 or other applicable legislation.

ESC Approval of Installers

Installers must be approved by the ESC to undertake prescribed activities with mandatory safety training requirements in place.  The approval process requires the AP to submit proof of the installer's training qualifications to the ESC. This approval process enables the ESC to confirm the identity, qualification and training of the installers.

For qualified licensed electricians and plumbers, and registered builders, the APs must submit their licence details to the ESC and ensure their licence is kept current and is correct on the VEET website. 

For further information on how to apply for approval of installers, please refer to the Explanatory Note - Submitting Installers for Approval, available below.

Meeting Legal Requirements

In addition to the requirements specified in the Victorian Energy Efficiency Target Regulations 2008 and Victorian Energy Efficiency Target Guidelines, all activities must be undertaken in accordance with the laws, regulations and codes of practice applicable to that activity. This includes, but is not limited to, compliance with the Electricity Safety Act 1998, the Gas Safety Act 1997, the Building Act 1993, the Plumbing Regulations 2008 and the Ozone Protection, Synthetic Greenhouse Gas Management Act 1989, the Occupational Health and Safety Act 2004 and the Competition and Consumer Act 2010(Cth).

Risk Assessment Matrix

While the ESC does not administer OHS legislation, the ESC expects APs to take all steps necessary to comply with their occupational health and safety obligations.  To assist APs to comply with the various legal requirements of undertaking VEET prescribed activities, the ESC has developed a VEET Activities Risk Assessment Matrix in accordance with the qualitative risk analysis methodology, AS/NZS ISO 31000:2009.

The matrix identifies risks for installers engaged in particular activities including but not limited to:

  • Electrical safety and fall risks while performing ceiling insulation,
  • Electrical risks to under floors insulation installers,
  • Fall risks to plumbers engaged in water heating, space heating and cooling, and space conditioning activities,
  • Fall risks to electricians engaged in water heating, space heating and cooling, space conditioning and business and residential lighting activities, and
  • Manual handling risks to installers while moving heavy objects.

This matrix should not be relied upon as substitute for legal advice and should be read in conjunction with relevant safety legislation. It can be downloaded here.

 Relevant Documents and Forms


Victorian Energy Efficiency Target Act 2007

Victorian Energy Efficiency Target Regulations 2008

Victorian Energy Efficiency Target Guidelines

Explanatory Notes

Explanatory Note - Creating VEECs from Prescribed Activities
Explanatory Note - Submitting Installers for Approval 
VEET Activities Risk Assessment
 Links to Training Regulators
Australian Skills Quality Authority (ASQA) 
The Victorian Registration and Qualifications Authority (VRQA)